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How do I obtain my voucher for the CompTIA Virtual Tech Support Training & Certification course?

As of January 12, 2021, Career Choice has provided a new click path to apply for tuition assistance and to receive your voucher on the Career Choice website. Please see below:

  1. Information Technology --->
  2. Computer Support Specialist --->
  3. [STATE/PROVINCE] --->
  4. CompTIA - Online Campus --->
  5. Online Programs (Amazon Only)

Career Choice has also updated their list of building codes that eligible for the CompTIA Virtual Tech Support Training & Certification course. If your site does not appear below, you are not eligible for the course, per Career Choice requirements.

ABE2

CHA1

DEN3

GEG1

LGB7

MKC6

PHX6

SDF1

UNC2

ACY1

CLE2

DFL4

GRR1

MCO1

MKE1

RDU1

SMF1

YVR4

AVP1

CLE3

DTP2

HOU2

MCO9

MSP1

RIC1

STL8

YYZ1

BFI4

CLT2

DTW1

IND1

MDW4

OAK4

RIC2

TEB3

YYZ2

BNA3

CLT4

EWR4

JAX3

MEM1

PDX9

SAT1

TPA1

YYZ4

CAE1

DAL3

FAT1

LAS7

MIA1

PHL7

SAT2

TUS2

 

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  • When I applied for the voucher it says the maximum Amazon will pay for the year is $1,500. Is this going to change how much I pay to take the class?

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    • Juan Sylvester Thank you for bringing this to our attention. The voucher from Amazon for our course has always been for a value of $3,000, with the additional $160 for the course payed by the individual. I am unaware of a $1,500 maximum, but I will bring this to our program coordinator's attention. Thanks for your patience.

      Like 1
    • Juan Sylvester After checking with the program coordinator, $1,500 is the maximum allotted amount Amazon will cover for part-time employees. Full-time employees receive $3,000.

      Like 1
    • Thomas Liszka Does that means that part time associates have to pay $1,500?

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    • Ana Rodriguez The total cost of the course is $3,160. Amazon covers $3,000 for full-time employees with the remaining $160 covered by the Associate. If you are a part-time Associate, Amazon covers $1,500 and the Associate would cover the remaining $1,660.

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    • Thomas Liszka Thank you

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    • Thomas Liszka How should I pay that?

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    • Ana Rodriguez You will receive purchasing instructions 3-5 business days after your application has been approved.

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    • Thomas Liszka Ok. Thanks

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    • Thomas Liszka I was filling out the application and couldn't finish because my warehouse is not longer appearing in the list, what happened?

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    • Ana Rodriguez Career Choice recently updated the list of approved building codes. Per Career Choice guidelines, if your building code is not listed, you are not eligible for the course at this time.

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  • The Tech Support Certification Program is not available to me when I navigate the career choice website.  The only option is the self paced learning program.  I am not located at any of the sites listed above.  My site is UIL2.  Will I not be able to attend this course if I'm not working at one of these sites?

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    • Brandon Sears Amazon put the option for this course in a different career path.  It's located under Network Admin.  I have been approved a Voucher.  It's signed and sent.

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    • Brandon Sears This has been bugging me for over a week... man, thank you so much! This helped out a ton.

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  • I got my voucher but I have no idea where to send it you guys. 

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    • MARC E JULES Now that you have your voucher, you can submit it along with the additional required information here.

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  • How to i recieve a voucher if none is available for my site 

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    • Teresa Spann If your site is not listed above, your location chose not to offer the program to its Associates. I apologize for the inconvenience.

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  • Thomas Liszka If my site is not listed can I register for the course. 

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    • Hameed Nusratty If your site is not listed above, your location chose not to offer the program to its Associates. I apologize for the inconvenience.

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  • I don't see any link to obtain the voucher? Is this only for people being in Amazon for over a year?

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    • Melisa Zeledon That is correct. Amazon associates must maintain employment over at least one continuous year in order to participate in Career Choice.

      Like
  • Why is my site(TEB6) not listed as eligible sites?

    Is the training conducted on all these site listed as eligible?

    I thought it supposed to be online and it doesn't matter which site you work as long as you are eligible?

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    • Geoffrey Nweke It is virtual training, however, the list of approved locations allowed to sign up is established by Career Choice and CompTIA must operate within those policies.

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  • I don’t see my building code for PHL6 on the chart, how come?  Am I eligible to participate in the virtual learning even if my building isn’t on there?  

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    • Azalyah Hawkins The list of approved building codes is established by Career Choice, not CompTIA. If your building code is not listed, you are not eligible for the course per Career Choice guidelines.

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  • The voucher is the Picture marked Ticket right? where to sign it? Electronic sign or manual sign please?

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    • Taty Erick MUKOKO KUKU As of January 12, 2021, Career Choice has provided a new click path to apply for tuition assistance and to receive your voucher on the Career Choice website. Please see below:

      1. Information Technology --->
      2. Computer Support Specialist --->
      3. [STATE/PROVINCE] --->
      4. CompTIA - Online Campus --->
      5. Online Programs (Amazon Only)

      For all Career Choice voucher related questions, please contact Career Choice Help at https://www.amazoncareerchoice.com/Help#. Thank you!

      Like
  • they have this posted in the dfw6 but i come here and this post is telling me my building doesn't qualify???

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    • christopher owens The list of approved sites above is established by Career Choice. If this course was posted at your location (DFW6), but your location is not listed above, that is a Career Choice error. I recommend contacting Career Choice help at https://www.amazoncareerchoice.com/Help#.

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  • Where do i click to get the voucher?

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    • Ward Follow the pathway above on the Career Choice website to obtain your voucher. Thanks for your interest!

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  • I have done all the registration steps. Why am I still getting a 5250 voucher? And YALL asking for 3000. Something is not correct. Like I said I followed all the steps. And I already got an email stating that I was approved. So what is going on here?

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    • Eva A Gathers Please contact our Career Choice help at https://www.amazoncareerchoice.com/Help# for voucher issues. The voucher will need to valued for a maximum payment of $3,000 for the CompTIA Virtual Tech Support Training & Certification course.

      Like
  • Margaret Casey

    Hello, I sent a personal email with a couple of details for the upcoming registration.

    Thomas Liszka @

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    • Matthew Contreras The Voucher you previously shared has the old Academic Program listed, which is no longer valid.  You will need to apply for a new one through the Amazon Career Choice program.  You need to submit the Voucher through the registration page, we do not accept registrations via email.  Thank you

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    • Margaret Casey did you receive the email I sent personally?

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    • Margaret Casey

      Why is it not showing the program to register for?

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    • Matthew Contreras I did receive an email from you on 2/3, but the voucher was still wrong. It listed the academic program as CIOS, that was the 2020 program and is not being offered in 2021. Additionally, I cannot accept vouchers in my email. Vouchers may only be submitted through the Registration page. So when you obtain the voucher with the correct academic program from Career Choice, please resubmit a new registration. The registration page is the only valid way to submit a voucher. Thank you.

      Like 1
    • Margaret Casey

      Thank you for you response. I was finally to make the transfer to an eligible site (LGB7) I received my voucher yesterday and then submitted my registration. Please let me know if it was submitted correctly. I know registration is closing soon and need to fix any discrepancies.

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    • Margaret Casey

      I also sent another email with the new voucher. Please let me know if that's right. It was the only one available with the upcoming program.

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    • Matthew Contreras Thank you!  It appears you are all set, I will be advising Amazon Career Choice that you are registered on our end.  Amazon will advise you of your confirmed acceptance into the program, but we have what we need now.  

      Margaret

      Like 1
    • Margaret Casey 

      Thank you for your response and all of your help through all of this. I know I have been a bit of a bother at times lol but it is appreciated. I'm looking forward to starting the program and let me know if there is anything I can do to help.

      Like 1
    • Matthew Contreras No worries!! Glad we got it all sorted out!

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  • If my site is not listed would there be another option for me to take this course?

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    • Ana Reyes Yes, you have two options! 1) To have your site on the approved list for the spring course, you can contact Career Choice help at https://www.amazoncareerchoice.com/Help#. 2) You can enroll in the self-paced mentored learning course. Planning is currently underway, so the enrollment period is not open at this time, but we encourage you to check back for updates!

      Like
  • My site is on the list, I already submitted my voucher, and I've been waiting on purchasing instructions for 2 weeks according to the last correspondence with CompTIA. When will I receive this information? 

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    • Julie McKinney After checking our records, you were approved by CompTIA and your application was passed along to Career Choice for their official review. It is now in their system awaiting review. I recommend reaching out to Career Choice to check your status: https://www.amazoncareerchoice.com/Help#.

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  • I'm very interested in this course but I work full time at BWI4 and am eligible for Career Choice but it's not on your approved list. How do I apply to get this training? 

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    • Jessalynn Johnsonbaugh The approved list is established by Career Choice, not CompTIA. If your location is not on the list above, you are not eligible for training at this time. To have your site on the approved list for the spring course, you can contact Career Choice help at https://www.amazoncareerchoice.com/Help#

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    • Thomas Liszka

      I was informed that it you work with 30 miles of that facility than you are eligible

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    • Matthew Contreras 

      You are right. I think Comptia needs to really understand what Career Choice meant. Just like other schools they made it clear that your site has to be certain miles from the listed site for your site to be eligible. 

      It doesn't make sense to say that it's only if you work in those listed sites, then you are considered eligible.  And the training are all virtual. 

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    • Matthew Contreras Geoffrey Nweke Yes, for the upcoming "west coast" courses Career Choice has scheduled with CompTIA (starting in April), Career Choice has established a set of approved locations + locations within 30 miles of those approved locations. However, for the current set of courses starting the week of March 15, Career Choice provided the list of eligible locations (and locations within 30 miles were not deemed eligible per their policies).

      Like 1
    • Thomas Liszka

      LGB7 is a west coast location but I didn't see the available courses for the week of March, only for April 12.

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    • Matthew Contreras You have more insight on what is listed on the Career Choice catalog than we do. CompTIA has yet to receive a list of approved west coast locations + locations within 30 miles of those approved locations from Career Choice.

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  • It seems the class is full

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    • Taofeek I don't know where you are getting that information, but registration is still open and all classes still have spots open.

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      • Taofeek
      • Taofeek
      • 5 mths ago
      • Reported - view

      Thomas Liszka i actually got the attached snip when I tried to apply. Perhaps it has closed for the March batch 

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    • Taofeek Thanks for bringing this to our attention. I confirmed with our program manager that classes are not full, so this is something we will have to alert Career Choice about.

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  • Is there a reason why DLA4 is not on this list. It leaves me ineligible but I would very much love to take this course. :(

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    • Miguel De La Cueva Approved locations are established by Career Choice. If your location is not on the list, it means Career Choice chose not to offer the course to your site. 

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  • When will I be sent the link for registration and payment of the course?

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    • Matthew Contreras Hi Matthew, Career Choice will be advising you of your confirmed acceptance, and then they will send us the final list of approved associates. We cannot send the registration links to individuals until Career Choice gives us the final list, which I believe we will be receiving once registration closes on February 26. As soon as CompTIA gets the go-ahead, we will email you the necessary link! Thank you!

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    • Margaret Casey 

      Thank you for the information. Do you know when CompTIA will be sending the signed voucher back to career choice?

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  • I have done all the registration steps. Why am I still getting a 5250 voucher? And YALL asking for 3000. Something is not correct. Like I said I followed all the steps. And I already got an email stating that I was approved. So what is going on here?

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    • Andre Sanders For all voucher related issues, please contact the Career Choice help desk at https://www.amazoncareerchoice.com/Help#. The CompTIA Virtual Tech Support Training & Certification course is $3,160. Your voucher value must equal $3,000 and you, the Associate, pays the remaining $160.

      Like
  • I work at STL8 and do not see the school listed when I try to apply for the voucher. Who do I have to contact?

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  • It says if i need a voucher to click here but when but this page says nothing about downloading a voucher to get signed and who needs to sign it

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  • what do i do after i take the wonderlink test

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    • armond reed After you complete the Wonderlic Personnel Test, please complete the rest of the application and attach your voucher to our registration form here. Thank you for your interest!

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  • My voucher requests keep being denied for weird-sounding reasons (after my first one was approved.. for the wrong class). 
    "The program you selected is not currently available at this school"
    "Course Cancelled - Low Enrollment"
    "Missing Academic program addition request"

    I'm thinking that Amazon needs a little more time to figure out what their doing... 

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  • I got a message that my application has been approved and I have also signed my e-voucher, how do i proceed? Thanks

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